The “WhatsApp Chaos” Solution: Moving from Fragmented Chat to a Unified AI Command Center
It’s 2026, and for many dispatchers, the primary “TMS” isn’t a professional software, it’s a chaotic list of 50 different WhatsApp groups. While consumer chat apps are convenient, they have become the single biggest source of Operational Risk and Data Silos in modern logistics. In an era of mandatory eFTI compliance and NIS2 cybersecurity standards,…